The Internet Revolutionized Traditional Methods Research Paper

The Internet Revolutionized Traditional Methods - Research Paper Example It may also be automated, in that an avatar or some other form of artificial intelligence guides the user through the system, giving responses based on their specific need. The exponential growth of social networking sites has also led to companies establishing their presence on sites such as Facebook and Twitter in a bid to reach more people. Internet-savvy people are therefore able to get rapid responses to their problems through companies’ online support. Online blogs and forums are another networking option where companies can engage with their clients. Customers can also interact with other users, learn from them, obtain solutions to their problems and gauge the quality of services offered. The internet is thus changing the way companies relate to their clients and bringing customers together. The quality of online support of two major companies is discussed below: The Apple online customer support department is easily accessible on its homepage. The placement of the link on the homepage was a plus because it not only made it easier for customers seeking help but also made visitors to the Apple website aware of this service. The online customer support landing page contains a variety of options. Users click on the icon depicting the product they need help with. Icons depicting products include; Mac, iPod, iPhone, iPad, and iTunes. Clicking an icon leads to a support page with detailed information about the product. If the pre-recorded information fails to satisfy the customer’s requirements, there is a contact support button that a customer can use to get in touch with the Apple technical support staff. The customer is required to input their hardware serial number to access the support staff. Though an effective security measure, it may inconvenience a customer who is unaware of their serial number or not physically close to their produ ct at the moment.

Dumpster diving is a big deal Assignment Example | Topics and Well Written Essays - 250 words

Dumpster diving is a big deal - Assignment Example After the mails are read and the mail receiver has responded to these mails, they usually throw them in garbage. The problem is that there can be people in workplace that may have criminal intentions and may obtain the information from dumpsters at work and use this information in order to conduct identity theft. According to a research cited by Pope in his book, around 50% of the individuals who are involved in identity theft are people who work in the same organization (Pope 62). Other than identity theft, individuals may even throw away important information in garbage that another individual within the workforce may not have the authority to access. This information may include product designs and new products that the company may be thinking of launching. The probability is that those who dumpster dive can benefit from this information by sharing this information with competitors in exchange of rewards and